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1. Services
At Abshire Roofing, our mission is to deliver comprehensive and reliable roofing services tailored to meet your unique needs. Our skilled team of professionals is dedicated to providing top-tier craftsmanship and utilizing the latest industry practices to ensure the longevity and durability of your roof.
1.1 Roof Installation If you're in need of a new roof, our installation services are designed to seamlessly integrate with your property's architecture. We offer a variety of roofing materials, each selected for its quality and suitability. Our installation process includes a thorough assessment, meticulous planning, and skilled execution to guarantee a roof that not only enhances the aesthetic appeal of your property but also withstands the test of time.
1.2 Roof Repair Whether your roof has sustained damage due to weather, wear and tear, or unforeseen incidents, Abshire Roofing is here to restore it to its optimal condition. Our repair services encompass a detailed inspection to identify the extent of the damage, followed by prompt and effective repairs using high-quality materials. We aim to address issues efficiently, preventing further damage and ensuring the structural integrity of your roof.
1.3 Roof Maintenance Regular maintenance is essential for the longevity of your roof. Abshire Roofing offers proactive maintenance services to identify potential issues before they escalate. Our team conducts thorough inspections, clears debris, checks for leaks, and addresses any emerging concerns. Through routine maintenance, we aim to extend the lifespan of your roof and minimize the need for extensive repairs.
1.4 Specialty Services In addition to our core services, Abshire Roofing provides specialty solutions to meet specific roofing needs. This includes but is not limited to solar panel installations, roof coatings, and other custom projects. We work closely with our clients to understand their unique requirements and provide tailored solutions that align with their goals.At Abshire Roofing, we strive to exceed your expectations, not only in the quality of our work but also in the level of service we provide. Our commitment to excellence is reflected in every project we undertake, ensuring that your roofing experience is seamless, reliable, and ultimately enhances the value and safety of your property. Choosing Abshire Roofing means choosing a partner dedicated to the highest standards of craftsmanship and customer satisfaction. We look forward to the opportunity to serve you and address all your roofing needs.
2. Customer Responsibilities
At Abshire Roofing, we value our customers and aim to provide the best possible service. To ensure a smooth and efficient roofing experience, we outline the following customer responsibilities:
2.1 Accurate Information: Customers agree to provide accurate and complete information regarding their property, existing roof conditions, and any specific concerns or requirements they may have. This information is crucial for our team to conduct a thorough assessment and deliver services tailored to your needs.
2.2 Access to Property: Customers are responsible for providing safe and unobstructed access to the property during the agreed-upon service period. This includes clearing driveways, walkways, and any areas where our team will be working. Ensuring a safe and accessible work environment allows us to carry out our services efficiently and without unnecessary delays.
2.3 Communication: Open and timely communication is essential for a successful roofing project. Customers are encouraged to communicate any changes, concerns, or special instructions promptly. This ensures that our team is well-informed and can adapt to any specific requirements or unexpected challenges that may arise during the course of the project.
2.4 Clearing Valuables and Obstacles:Customers are responsible for removing any valuable items or obstacles from the work area. This includes furniture, vehicles, or any other items that may impede our team's ability to perform the roofing service safely and effectively.
2.5 Pets and Children:For the safety of both our team and your loved ones, customers should ensure that pets and children are kept away from the work area during the roofing process. This helps prevent accidents and ensures a secure environment for everyone involved.
2.6 Compliance with Local Regulations:Customers are responsible for ensuring that their property complies with local regulations and building codes. Any necessary permits or approvals required for roofing services should be obtained by the customer before the commencement of the project.By adhering to these customer responsibilities, you contribute to the success of your roofing project and help us provide you with the best possible service. Abshire Roofing is committed to working collaboratively with our customers to ensure a positive and stress-free experience throughout the entire roofing process. Thank you for your cooperation and trust in Abshire Roofing.
3. Video and Image Capture
At Abshire Roofing, we believe in transparency and take pride in showcasing the quality of our work. To achieve this, we may capture video and images at various stages of the roofing process, including pre-service inspections, the roofing process itself, and the final post-service results. By choosing Abshire Roofing's services, you acknowledge and agree to the following terms regarding video and image capture:
3.1 Consent for Capture: By engaging our services, you provide explicit consent for Abshire Roofing to capture video and images of the roofing work performed on your property. This consent extends to all stages of the process, including but not limited to assessments, installations, repairs, and final inspections.
3.2 Purpose of Capture: The captured videos and images serve various purposes, primarily for promotional and marketing activities, but not limited to training and audit purposes. Abshire Roofing may use these visuals on our website, social media platforms, marketing materials, and other promotional channels to showcase the quality of our craftsmanship and the successful completion of roofing projects.
3.3 Protection of Privacy:While we capture the progress of our work, we are committed to protecting your privacy. Abshire Roofing will not capture or disclose any personal or sensitive information that is not directly related to the roofing process. We respect your confidentiality and prioritize the security of your personal details.
3.4 Exclusivity of Use:The videos and images captured by Abshire Roofing are exclusive to our promotional and marketing activities. We will not sell, lease, or provide these visuals to third parties for any purpose other than promoting our roofing services.
3.5 Opt-Out Option:If, for any reason, you are uncomfortable with the capture of video or images on your property, please notify Abshire Roofing in writing before the commencement of the project. We will make reasonable efforts to accommodate your request, though it may impact our ability to showcase the project in our promotional materials.
3.6 Duration of Agreement:This agreement for video and image capture is valid for the duration of your engagement with Abshire Roofing and remains in effect unless otherwise specified in writing. By proceeding with our services, you demonstrate your acceptance of these terms regarding video and image capture.
4. Privacy
At Abshire Roofing, we are committed to safeguarding your privacy and ensuring the confidentiality of your personal information. This section outlines our approach to privacy and the measures we take to protect the data you share with us:
4.1 Collection of Personal Information:When you engage our roofing services, we may collect certain personal information necessary for the completion of the project. This information includes, but is not limited to, your name, address, contact details, and any specific details related to your property's roofing needs. The collection of this information is essential for delivering tailored and effective roofing services.
4.2 Purpose of Data Collection:The personal information collected is solely used for the purpose of providing and improving our roofing services. This may include communication regarding project updates, scheduling, and addressing any specific concerns or requirements you may have. We do not use your personal information for any purposes unrelated to the roofing services you have engaged us for.
4.3 Confidentiality and Security:Abshire Roofing employs industry-standard security measures to protect the confidentiality and integrity of your personal information. We take precautions to prevent unauthorized access, disclosure, alteration, and destruction of the data we collect. Our commitment to your privacy is paramount, and we ensure that your information is handled with the utmost care.
4.4 Third-Party Disclosure:Abshire Roofing does not sell, trade, or otherwise transfer your personal information to third parties without your explicit consent. We may share your information with trusted third-party service providers strictly for the purpose of completing the roofing services you have engaged us for. Any such third parties are bound by confidentiality agreements to protect your information.
4.5 Consent and Communication Preferences:By engaging our services, you implicitly consent to the collection and use of your personal information as outlined in this Terms of Use agreement. Abshire Roofing may also use your contact information to send relevant updates, newsletters, or promotional materials. You have the option to opt-out of such communications at any time.
4.6 Compliance with Applicable Laws:Abshire Roofing complies with all applicable privacy laws and regulations. If there are changes to privacy laws or our practices, we will update our procedures accordingly and inform you promptly.
For a more detailed overview of how your personal information is handled, please refer to our Privacy Policy, available on our website.Abshire Roofing values the trust you place in us by sharing your personal information, and we are dedicated to maintaining the highest standards of privacy and data protection.
5. Payment
At Abshire Roofing, we are dedicated to providing transparent and straightforward payment processes. This section outlines the terms and conditions related to payments for our roofing services:
5.1 Service Agreement and Payment Terms:Upon engaging Abshire Roofing's services, you will receive a detailed service agreement outlining the scope of work, project timeline, and associated costs. The payment terms, including the total amount, deposit requirements, and any installment schedule, will be clearly specified in this agreement.
5.2 Payment Methods:Abshire Roofing accepts various payment methods, including but not limited to credit/debit cards, electronic funds transfer (EFT), and checks. The accepted payment methods will be detailed in the service agreement.
5.3 Deposit and Installments:Depending on the nature and scope of the roofing project, a deposit may be required to secure our services. Any installment payments will be clearly outlined in the service agreement, providing you with a structured and manageable payment plan.
5.4 Invoice and Receipts:Invoices will be issued in accordance with the payment schedule outlined in the service agreement. Upon receiving payments, Abshire Roofing will promptly provide receipts for your records. It is essential to retain these receipts for your reference and any potential warranty claims.
5.5 Late Payments:Timely payments are crucial to the successful completion of your roofing project. If there are any concerns or difficulties in meeting payment deadlines, we encourage you to communicate with us promptly. Late payments may incur additional charges, as outlined in the service agreement.
5.6 Completion of Payment:Full payment is expected upon the completion of the roofing services, as specified in the service agreement. This ensures a seamless and efficient conclusion to the project.
5.7 Currency:All transactions and payments are conducted in the currency specified in the service agreement.
5.8 Dispute Resolution:In the event of a payment dispute, Abshire Roofing is committed to resolving the issue in a fair and transparent manner. We encourage open communication to address any concerns and find an amicable resolution.5.9 Changes to Payment Terms:Any changes to the payment terms must be mutually agreed upon in writing and documented in an updated service agreement.Abshire Roofing appreciates your adherence to the outlined payment terms, as they enable us to deliver high-quality roofing services efficiently. Your timely payments contribute to the success of your project and help us maintain our commitment to excellence. Thank you for choosing Abshire Roofing for your roofing needs.
6. Cancellation & Rescheduling
At Abshire Roofing, we understand that unforeseen circumstances may arise, and plans may need to be adjusted. This section outlines the terms and conditions regarding the cancellation and rescheduling of roofing services:
6.1 Notice of Cancellation:If you need to cancel the scheduled roofing service, we kindly request that you provide us with advance notice as specified in the service agreement. This allows us to adjust our schedule and resources accordingly.
6.2 Cancellation Fees:Depending on the timing of the cancellation, there may be applicable cancellation fees outlined in the service agreement. These fees help cover any expenses or commitments made by Abshire Roofing in preparation for the scheduled service.
6.3 Rescheduling:If you find it necessary to reschedule the roofing service, please communicate with us as soon as possible. We will make reasonable efforts to accommodate your request and find an alternative date that works for both parties.
6.4 Impact on Project Timeline:Keep in mind that cancellation or rescheduling may impact the overall timeline of your roofing project. Abshire Roofing will work with you to minimize any disruptions and ensure the completion of the project in a timely manner.
6.5 Emergency Situations:In cases of emergency situations or unforeseen events that necessitate the cancellation or rescheduling of the roofing service, please notify us immediately. We will work collaboratively to find a suitable solution and address the situation with understanding and flexibility.
6.6 Communication Protocol: All requests for cancellation or rescheduling should be communicated in writing. This provides a clear record of the request and helps streamline the process for both parties.
6.7 Right to Refuse Service: Abshire Roofing reserves the right to refuse or terminate services if there is a pattern of frequent cancellations or rescheduling that adversely affects our ability to deliver quality roofing services.
6.8 Agreement Amendment:Any changes to the agreed-upon schedule, whether for cancellation or rescheduling, must be documented in writing and mutually agreed upon by both parties.Abshire Roofing recognizes the need for flexibility in scheduling and appreciates your cooperation in providing timely notice for cancellations or rescheduling. We are committed to working with you to ensure a positive and efficient roofing experience. Thank you for your understanding and collaboration with Abshire Roofing.
7. Warranty
Abshire Roofing stands behind the quality of our workmanship and materials, and we are committed to ensuring your satisfaction with our roofing services. This section outlines the terms and conditions of the warranty provided by Abshire Roofing:
7.1 Warranty Coverage:The specific details of the warranty coverage will be clearly outlined in the service agreement. Abshire Roofing typically provides a warranty that covers the work performed, including installation, repairs, or maintenance, for a specified duration. The warranty aims to guarantee the proper functioning and structural integrity of the roofing system.
7.2 Duration of Warranty:The duration of the warranty will be specified in the service agreement, and it may vary depending on the type of roofing service provided. Abshire Roofing aims to offer warranties that reflect our confidence in the durability and longevity of our work.
7.3 Exclusions from Warranty:The warranty may have certain exclusions outlined in the service agreement. These exclusions typically include damages caused by natural disasters, accidents, unauthorized modifications, or lack of proper maintenance. It's important to thoroughly review these exclusions to understand the scope of the warranty coverage.
7.4 Reporting Issues:If you encounter any issues covered by the warranty, it is essential to report them to Abshire Roofing promptly. Timely reporting allows us to assess the situation, determine the cause of the problem, and take corrective measures as necessary.
7.5 Warranty Claims Process: Abshire Roofing will provide a clear process for submitting warranty claims in the service agreement. This may include documenting the issue, providing relevant photographs, and contacting our customer service department. We will work diligently to address and resolve valid warranty claims in a timely manner.
7.6 Maintenance Requirements:Some warranties may stipulate specific maintenance requirements to remain valid. It is the customer's responsibility to adhere to these maintenance guidelines, as failure to do so may impact the warranty coverage.
7.7 Transferability:The transferability of the warranty to subsequent property owners, if applicable, will be specified in the service agreement. This information is important for both the current and future property owners.
7.8 Amendment of Warranty Terms:Any amendments or changes to the warranty terms must be documented in writing and agreed upon by both parties. Abshire Roofing is committed to providing warranties that instill confidence in the durability and performance of our roofing services. We encourage customers to review the warranty terms carefully and contact us with any questions or concerns. Thank you for choosing Abshire Roofing, and we look forward to delivering roofing solutions that stand the test of time.
8. Limitation of Liability
This section outlines the limitations and responsibilities regarding liability associated with Abshire Roofing's services. It is important to understand the scope of our responsibilities and the limitations placed on liabilities to ensure a fair and transparent working relationship:
8.1 Scope of Liability:Abshire Roofing is committed to providing high-quality roofing services, and we undertake all projects with utmost care and professionalism. However, it is important to acknowledge that certain factors, such as environmental conditions, may impact the performance of roofing materials or structures over time.
8.2 Indirect, Consequential, and Incidental Damages:Abshire Roofing shall not be liable for any indirect, consequential, or incidental damages arising out of or related to our services. This includes but is not limited to damages resulting from loss of use, loss of profits, or any other economic or non-economic losses.
8.3 Unforeseen Circumstances:While we take every precaution to ensure the success of our roofing projects, there may be unforeseen circumstances or events beyond our control that can impact the outcome. Abshire Roofing is not liable for damages caused by acts of nature, accidents, vandalism, or other events beyond our reasonable control.
8.4 Warranty Limitations:The limitations on liability extend to the warranty provided by Abshire Roofing. Our warranty covers specific aspects of our work, as outlined in the service agreement, and is subject to the terms and conditions specified therein.
8.5 Assumption of Risk:By engaging Abshire Roofing's services, customers acknowledge and assume the inherent risks associated with roofing projects. This includes the possibility of unforeseen issues, material variations, and other factors that may impact the final outcome.
8.6 Compliance with Industry Standards:Abshire Roofing adheres to industry standards and best practices. While we strive to meet or exceed these standards, limitations on liability may still apply in certain circumstances.
8.7 Right to Amend Terms:Abshire Roofing reserves the right to amend the terms related to limitations of liability. Any changes to these terms will be communicated in writing and take effect as specified in the communication.
8.8 Resolution of Disputes:In the event of a dispute related to liability, Abshire Roofing is committed to resolving the matter through fair and transparent means. This may involve negotiations, mediation, or other alternative dispute resolution methods.
By engaging Abshire Roofing's services, you acknowledge and agree to the limitations of liability outlined in this section. We prioritize open communication and transparency and are dedicated to addressing any concerns or disputes in a constructive manner. Thank you for your understanding and cooperation in this matter.
9. Termination
This section outlines the conditions under which Abshire Roofing reserves the right to terminate roofing services. While we strive for positive and successful collaborations, termination may become necessary in certain situations:
9.1 Breach of Terms:Abshire Roofing may terminate services if the customer is found to be in breach of any terms outlined in this agreement or the service contract. Such breaches include but are not limited to failure to make timely payments, non-compliance with customer responsibilities, or violations of other terms set forth in this agreement.
9.2 Non-Performance:If the customer fails to provide necessary access to the property, obstructs the progress of the roofing project, or hinders the completion of work, Abshire Roofing reserves the right to terminate services.
9.3 Failure to Obtain Permits:If the customer fails to obtain necessary permits or approvals required for roofing services, leading to a violation of local regulations or building codes, Abshire Roofing may terminate the agreement.
9.4 Safety Concerns:In cases where safety concerns arise due to the customer's actions or the property's condition, Abshire Roofing may terminate services to ensure the well-being of our team and prevent accidents.
9.5 Unforeseen Circumstances:In rare instances of unforeseen circumstances, such as natural disasters, events beyond reasonable control, or circumstances that make it impractical to continue the roofing project, Abshire Roofing may terminate services.
9.6 Outstanding Payments:If there are outstanding payments that remain unpaid beyond the specified terms outlined in the service agreement, Abshire Roofing may terminate services until payment is received.
9.7 Notice of Termination:Abshire Roofing will provide written notice of termination, specifying the reasons for termination and any steps that can be taken to remedy the situation if applicable.
9.8 Right to Compensation:In the event of termination due to customer breach, non-performance, or other violations, Abshire Roofing reserves the right to seek compensation for work completed, expenses incurred, or damages suffered as a result of the termination.
9.9 Disposal of Materials:Upon termination, Abshire Roofing may determine the appropriate disposal of materials, equipment, or debris related to the roofing project.Termination of services is a measure of last resort, and Abshire Roofing aims to resolve issues through open communication and collaboration whenever possible. Customers are encouraged to address concerns promptly to avoid the need for termination.
10. Governing Law
This section establishes the legal framework that governs the relationship between Abshire Roofing and the customer. Understanding the governing law is crucial for clarity and consistency in the resolution of any potential disputes. Here are the key elements of Section 10:
10.1 Applicable Laws:This agreement is governed by and construed in accordance with the laws of the specified jurisdiction. The governing law serves as the legal framework under which any disputes or legal matters related to the agreement will be addressed.
10.2 Jurisdiction:Any legal actions, proceedings, or disputes arising out of or in connection with this agreement shall be subject to the exclusive jurisdiction of the courts in the specified jurisdiction. This ensures a consistent and clear legal process for resolving disputes.10.3 Waiver of Forum:By agreeing to the governing law and jurisdiction, both parties waive any objections to the chosen forum and agree to submit to the jurisdiction of the specified courts for the resolution of any disputes.
10.4 Conflict Resolution:In the event of a dispute, the parties agree to make reasonable efforts to resolve the matter through negotiation, mediation, or other alternative dispute resolution methods before resorting to legal action.
10.5 Amendments to Governing Law:Any amendments or changes to the governing law clause must be made in writing and agreed upon by both parties. This ensures transparency and prevents unilateral changes to the legal framework.
10.6 Consistency with Local Laws:While this agreement specifies a governing law, Abshire Roofing acknowledges and respects local laws and regulations. Nothing in this agreement is intended to override or conflict with any applicable local laws.
10.7 Enforceability:The parties acknowledge and agree that the governing law clause is an essential and material provision of this agreement and that its unenforceability or invalidity shall not affect the enforceability or validity of the remaining provisions of the agreement.
